Resolution Institute
Fellow Member & accredited Family Dispute Resolution mediator.
Counselling · Mediation · Wellbeing
Compassionate guidance through life’s difficult conversations
A professional approach, personal attention and a supportive environment — drawing on knowledge gained over 40 years of counselling and mediation practice with Sue Adams.
40+ years of practice
Warm & confidential
Counselling & Mediation
Suzanne ‘Sue’ Adams
MNZCCA · Resolution Institute (Fellow)
About Sue Adams
A trusted, steady presence when life feels overwhelming
Sue is an experienced counsellor and skilled mediator who walks alongside individuals, couples and families through some of their most challenging moments — always with warmth, discretion and genuine care.
“It is a privilege to walk alongside my clients on their life journey — whether through counselling or mediation.”
40+
Years as a Counsellor
14+
Years in Mediation
1000s
Lives supported
Trusted & accredited
Professional qualifications and memberships you can rely on.
NZ Christian Counsellors Assn.
Member (MNZCCA), upholding professional counselling standards.
Four decades of practice
Counsellor, Clinical Supervisor and Group Supervisor.
Service Finder
Not sure where to begin?
Answer a couple of gentle questions and we’ll guide you toward the support that fits you best.
First, let’s get acquainted
How Sue can help
Thoughtful support for wherever you are
Every journey is different. Explore the ways Sue can support you, your relationship or your family — combining counselling and mediation under one roof.
Not sure which fits? Use the finderIndividual Counselling
Stress, anxiety, depression, resilience, self-worth and workplace support — a safe space to be heard.
Relationship Counselling
Rebuild understanding, communication and connection as a couple.
Family Counselling
Compassionate guidance for families navigating change and conflict.
Mediation
Family Dispute Resolution, relationship, employment & conflict mediation.
100%
Confidential, judgement-free
01Individual Counselling
One-to-one support, tailored to you
In a safe and confidential space, Sue helps you work through whatever you're carrying — gently uncovering insights that bring clarity, healing and freedom.
Whether you're feeling stuck, overwhelmed or simply ready for change, you'll be listened to, heard and respected at every step.
Specialist areas
- Stress, anxiety & depression
- Building resilience
- Managing pressure & burnout
- Self-esteem & self-worth
- Communication & conflict
- Workplace support
17+ yrs
Couples still together
02Relationship Counselling
Reconnect, understand and grow together
When things 'get in the way', couples counselling helps you stop talking past each other and start truly understanding one another.
Sue works in a non-judgemental, quiet and unobtrusive way — helping you gain insight, respect your differences and build practical communication tools for everyday life.
Every voice
Heard & valued
03Family Counselling
A warm space for the whole family
Family conversations can be difficult — but they don't have to be overwhelming. Sue brings care and empathy, giving each person time to share and feel valued.
Together, families move from misunderstanding toward hope, encouragement and a renewed sense of connection.
Fellow
Resolution Institute
04Mediation Services
Resolve disputes with dignity and respect
As a Fellow of the Resolution Institute and a Family Dispute Resolution mediator, Sue helps disputing parties explore and reach a mutually acceptable resolution.
The mediator has no power to impose an agreement — instead, Sue creates a safe, supportive environment where you determine your own outcome. Confidentiality is assured.
Mediation is especially appropriate where
- Relationships are important & continuing
- Communication has broken down
- Parties need to talk openly & frankly
- Parties wish to determine their own outcome
- Minimising legal costs matters
- Saving time is a priority
Why choose Sue Adams
Expertise you can trust, delivered with heart
A truly compassionate listener
Every person has the right to be listened to, heard and respected. Sue creates that space.
Complete confidentiality
A safe, private and non-judgemental environment is at the heart of every session.
Solution-focused approach
Communication and conflict resolution that moves you gently toward positive outcomes.
Warmth & genuine care
Sue walks alongside you, bringing hope, encouragement and a sense of value.
Counselling & mediation under one roof
Rare, combined expertise across both disciplines for whatever you're facing.
Four decades of wisdom
Knowledge and skill gained over 40+ years of dedicated professional practice.
How it works
A clear, gentle path forward
Five supportive steps, from your first hello to lasting change.
Step 1
Reach Out
Make contact by phone or message. The first step is often the hardest — and the most important.
Step 2
Initial Consultation
A gentle, no-pressure conversation to understand your situation and what you're hoping for.
Step 3
Assessment
Together we explore the right path — counselling, mediation, or a tailored combination.
Step 4
Ongoing Support
Regular sessions in a safe, confidential space, moving at a pace that feels right for you.
Step 5
Positive Outcomes
Greater clarity, stronger relationships and the tools to move forward with confidence.
Client Stories
Real words from people Sue has supported
“I have nothing but praise for the way Sue managed the meeting. She managed it with much care and empathy, giving each person time to share. Family meetings can be traumatic, but Sue brought a sense of hope and encouragement. The meeting ended very positively and each person felt heard.”
SK
Family Mediation
Questions & answers
Everything you might be wondering
Taking the first step can feel daunting. Here are honest answers to the questions people most often ask before reaching out.
Your first session is a relaxed, confidential conversation. Sue will listen to understand what's brought you here, answer any questions, and together you'll decide on a comfortable way forward. There's no pressure — just a safe space to begin.
Yes. All sessions are strictly confidential. The only exception is where there is a threat to the life of the client or to the life of others. Your safety and privacy are always a high priority.
Mediation is a consensual process where Sue, as an impartial mediator, helps disputing parties explore and, where possible, reach a mutually acceptable resolution. It's especially helpful when relationships are ongoing, communication has broken down, and parties wish to determine their own outcome while minimising legal costs.
No. The mediator has no decision-making authority and cannot impose an agreement. Sue creates a safe, supportive environment where you work through the issues and shape your own outcome.
Stress, anxiety and depression, building resilience, managing pressure, burnout and self-care, self-esteem and self-worth, communication and conflict, balancing your life, and workplace support.
Simply call 021 453 235 or send a message through the contact section below. Sue will respond personally to arrange a time that suits you.
Need support today?
Whatever you’re facing, you don’t have to face it alone. Reaching out is a sign of strength — and Sue is here to listen, without judgement.
Get in touch
Take the first step today
Reach out for a warm, confidential conversation. Sue will personally respond to arrange a time that suits you.
Call or text Sue021 453 235
EmailSend a message below
LocationWellington region, NZ
AvailabilityBy appointment, Mon–Fri
Every enquiry is treated with complete confidentiality and care.